EMS Interface System – What is it?

Elegant Media Solution (EMS) is an advanced data communication system which is user friendly to all our clients in the real estate industry which could be used from oder placement to tracking of order progress, to requesting amendments, to approval of orders etc… Also adding client preferences, special instructions, entering customer satisfaction level, or offering feedback can be done with no hassle through the use of our system.

EMS along with its FTP is an attractive and specially designed system which fulfills the requirements of the vendor, agent as well as the photographer. It is developed, owned and operated fully by Elegant Media Solution.

Benefits of using the EMS system

Order placing – when a new order is placed, the system delivers an auto generated email to you stating of your order including the order number which is unique to each and very order.

Order tracking – once an order is placed, following it up is made easy through the system as to what processing stage your order is.

Order approval – once your order is complete, the system will deliver an auto generated email with the links for viewing and downloading the images and/ floor plan.

Order evaluation – at the time of approval, the system enables the customer to evaluate the finished order and give a score from 1-10 depending on the customer’s satisfaction level.

Amendments – if the customer requires any changes done to an already completed order, it is a matter of clicking the relevant link so the system changes the status of the order making us aware of it . Please ensure to upped your files with required changes prior to clicking on the link.

In addition to been facilitated by a high speed broad band internet the EMS system has a backup storage capacity where order of any customer could be retrieved for the past month or even a year at any given time.